If you own a mobile phone, which almost EVERYONE does, you have likely noticed a huge increase in the number of spam calls that you get. The failed Do Not Call system if considered pretty much a joke by everyone. The thing you may not know is the scammers and phone phishers are baiting the hook and you are the target. You can no longer rely on Caller ID to correctly identify any number that calls your number. So what do you do? Use your common sense and these tips to prevent falling victim to these attempts to take advantage of you.
1. Legitimate companies will rarely call you and leave their number for you to cal back on. This is one of the biggies. Legit companies that you do business with will likely just leave a message for you to get in touch with them as soon as possible regarding your account. They may tell you to call the number on the back of the card or on your invoice or bill.
2. Phone numbers are easily spoofed. If you do answer the call because caller ID displays a number and the name of the company i.e. (555)555-5555 Wells Fargo, you cannot rely on that information your phone provided you. If it is legit the person on the other end should have no problem if you tell them that you will call them back with the number on the back of the card or on the bill.
|Learn how you can teach your employees to avoid phishing and other scams. This not only helps protect your company but your employee and their family as well from possible scams that can lead to Identity Theft or serious security breaches. Contact us HERE|
3. Never confirm information to an incoming caller. They are likely to have some of your information that they found online by scraping social media or other sources. They may even have the last four digits of your Social Security Number or even the Credit Card. Just because they know some of the right information doesn’t mean they are a legitimate company representative. Once again they should not have any problems with you calling back. Just ask them for a ticket number so that when you call back you can reference it to the rep who you talk to. Also ask them to make a note in your account that you will call back. If it is a legit call, they should appreciate your caution.
4. If you are expecting a call back from a company let them know that you will get back to them immediately and again request a reference number or ticket number and maybe their representative number.
5. Don’t fall victim to implied urgency. Often a scammer will threaten to cancel your account or proceed with legal action if you do not comply by answering their inquiries. Again revert to telling them you will call them back. Ask for their name or rep number. Then call back the company on a number that you have in your possession.
There are many sad stories of people who have been victimized by phone scams. The scammers are honing their craft every day and targeting unwary people with faked numbers and ID, false urgency and threats.
Don’t become a statistic. Follow the simple steps above and you will be a bit more secure in your dealings with legitimate companies you deal with and can avoid costly mistakes.
Learn how you can teach your employees to avoid phishing and other scams. This not only helps protect your company but your employee and their family as well from possible scams that can lead to Identity Theft or serious security breaches. Contact us HERE